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Easy Electro

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Returns & Refunds

Last updated: June 8, 2026

1. Our Commitment

We want you to shop with confidence at Easy Electro. If you receive a product that is defective, damaged, incorrect, or not as described, we offer a straightforward 7-day easy returns process for eligible items.

2. Return Eligibility

You may request a return within 7 days of delivery if:

  • The item is unused and in original, resalable condition
  • Original packaging, labels, and accessories are intact
  • You have proof of purchase (order number or invoice)
  • The product is not listed as non-returnable on the product page

3. Non-Returnable Items

The following are generally not eligible for return:

  • Items that have been used, soldered, programmed, or modified
  • Opened consumables or cut-to-length components (wire, heat-shrink, etc.)
  • Custom-ordered or specially sourced parts
  • Items marked "Final Sale" or "Non-Returnable" at purchase
  • Products returned after the 7-day window

4. How to Initiate a Return

  1. Email support@easyelectro.com or call +91 98765 43210 with your order number, item details, and reason for return.
  2. Our team will confirm eligibility and provide return instructions.
  3. Pack the item securely in its original packaging with ESD protection where applicable.
  4. Ship the product to the address we provide. Retain your courier receipt.

Please do not send returns without prior approval — unauthorized returns may not be processed.

5. Return Shipping

For returns due to our error (wrong item, defective product, or damage in transit), we will arrange or reimburse reasonable return shipping costs. For change-of-mind returns on eligible items, return shipping is typically borne by the customer unless stated otherwise in a promotion.

6. Inspection & Processing

Once we receive your return, we inspect the item within 2–3 business days. You will be notified by email regarding approval or rejection. Items that do not meet return conditions may be sent back to you at your expense.

7. Refunds

Approved refunds are processed as follows:

  • Method: Refunded to the original payment method used at checkout
  • Timeline: 5–7 business days after approval (bank processing times may vary)
  • Shipping charges: Original outbound shipping fees are non-refundable unless the return is due to our mistake

8. Exchanges

If you need a different variant or replacement for a defective item, contact us and we will arrange an exchange where stock is available. Price differences, if any, will be adjusted at checkout or refunded accordingly.

9. Cancellations

Orders can be cancelled before dispatch by contacting support with your order number. Once shipped, the order cannot be cancelled — you may request a return after delivery if eligible under this policy.

10. Contact Us

Need help with a return or refund?